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Backup Broadband

Protect your business with resilient Backup Broadband solutions

Whether you're looking for a simple failover connection or a fully resilient multi-carrier solution, CloudConnX can help design a backup connectivity strategy that keeps your business online.

Stay connected if your primary connection fails

A backup broadband solution takes over when your primary connection experiences an outage. This means your team can continue accessing cloud applications, making calls, processing transactions, and serving customers without interruption.

Tailored resilience for every organisation

Every business has different connectivity requirements. From small offices requiring basic Internet resilience through to organisations needing highly available, diverse connectivity, we offer solutions designed around your operational needs and risk profile.

Expert consultation and ongoing support

Expert consultation and ongoing support Our connectivity specialists take a consultative approach, assessing your existing infrastructure, business requirements, and tolerance for downtime before recommending the most suitable backup solution.

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Our Backup Broadband solutions provide:

Automatic Failover Protection

When your primary connection experiences an issue, traffic can be automatically routed through your backup service, helping maintain business continuity and reducing the impact of unexpected outages.

Improved Business Resilience

Connectivity is critical for modern organisations. Backup Broadband reduces the risk of business disruption caused by Internet outages, ensuring your staff remain productive and your customers stay connected.

Flexible Connectivity Options

From mobile broadband to fully diverse connectivity solutions, we offer a range of backup connectivity options to suit different budgets, locations, and resilience requirements.

Backup Broadband Options

Mobile Broadband Backup

A simple and cost-effective solution that uses the UK's leading mobile networks to provide internet connectivity if your primary broadband service fails.

Ideal for:
• Small and medium-sized businesses
• Retail and hospitality environments
• Organisations requiring affordable resilience
• Businesses requiring rapid deployment without additional cabling works

Benefits:
✔ Rapid deployment
✔ Automatic failover capability
✔ Utilises 4G and 5G networks
✔ Cost-effective protection against outages
✔ Independent of fixed-line infrastructure

Cost-effective protection for everyday resilience

Secondary Wired Broadband Connection

A dedicated secondary broadband circuit installed alongside your primary connection. If the main service becomes unavailable, traffic can automatically switch to the backup connection.

Ideal for: 
• Businesses that rely heavily on cloud applications 
• Hybrid and remote-working environments 
• Organisations needing greater resilience than mobile-only backup 

Benefits: 
✔ Separate internet connection 
✔ Consistent performance 
✔ Automatic failover support 
✔ Increased reliability for business-critical operations

Stronger, more consistent performance and reliability

Diverse
Connectivity

For organisations where downtime is not an option, we can design highly resilient connectivity solutions using multiple carriers, diverse routing, and advanced failover technologies.

Ideal for: 
• Multi-site organisations 
• Healthcare providers 
• Public sector organisations 
• Businesses running critical applications and services 

Benefits: 
✔ Carrier diversity 
✔ Physical route diversity where available 
✔ Multi-connection resilience 
✔ Bespoke design and consultancy 
✔ Maximum uptime and business continuity

Maximum resilience for mission-critical operations. 

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Not sure which option is right for you?

Our connectivity specialists take a consultative approach to understand your business, assess your risks, and recommend the ideal backup solution for your requirements and budget.
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Why do businesses need backup broadband?

Reliable internet is essential for the majority of modern businesses. When your primary connection fails, the impact can be immediate and costly. Backup Broadband keeps you connected should your primary connection fail for any reason.

Minimise Costly Downtime

Internet outages can prevent employees from accessing business-critical systems, communicating with customers, or completing everyday tasks. Backup Broadband helps reduce downtime by automatically switching to an alternative connection when your primary service fails.

Support Business Continuity

A resilient connectivity strategy ensures your organisation can continue operating during network disruptions. Whether it's a temporary line fault, accidental cable damage, or other issue, Backup Broadband helps keep your team productive and your services available.

Keep Cloud Applications Running

Modern businesses rely heavily on cloud-based platforms such as Microsoft 365, CRM systems, hosted desktops, and file-sharing applications. With automatic failover in place, users can maintain access to essential tools even during an internet outage.

Protect Business Communications

With the UK's PSTN switch-off approaching in January 2027, more businesses are relying on VoIP and cloud-based telephony services. Backup Broadband helps keep these critical communication platforms online during internet outages, ensuring your team remains connected when it matters most.

Maintain Customer Service Levels

From online enquiries and CRM systems to contact centres and remote support teams, many customer interactions rely on Internet connectivity. Backup Broadband helps ensure your team can continue supporting customers during unexpected outages.

Disaster Recovery Planning

A backup broadband solution forms an important part of any business continuity and disaster recovery strategy. By providing an alternative route to the internet during an outage, businesses can reduce operational risk, maintain access to critical systems, and improve their ability to respond to unexpected disruptions.
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Don't let downtime disrupt your business.

Talk to our team today and discover how Backup Broadband can keep you connected when it matters the most. 

Call Us Today

0330 122 0550

Frequently Asked Questions

Backup broadband provides an alternative Internet connection that can be used if your primary service becomes unavailable. It helps businesses maintain connectivity, minimise downtime, and support critical operations during an outage.

Why choose CloudConnX?

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Industry Knowledge and Experience

Our team of experts have decades of experience working in the communications and computing industry. We understand the unique needs of businesses. That's why our dedicated business support team is always ready to assist you. From installation to ongoing maintenance, we've got you covered.
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Customer Support

With CloudConnX you can expect customer-first support and responsive service. Gone are the days of lengthy waits on hold to national corporations to access customer support. Our team are always at the end of the phone to answer any questions you may have or provide any support you may need.
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Your Business Services Partner

Here at CloudConnX we offer a range of solutions to meet all your communications, connectivity, data storage and processing, and consulting needs. What's even better is all our services work together seamlessly.
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The best prices

Here at CloudConnX we are an ISP and directly connect with all of the main network carriers enabling us to provide you with the most reliable service at the best price. We do the hard work for you, whilst you benefit from our network and support.

Let's build a resilient connectivity strategy

Don't let a single internet connection become a single point of failure. Contact CloudConnX today to discuss how our Backup Broadband solutions can help protect your business, maintain productivity, and ensure business continuity when it matters most.

I agree with the Privacy Policy and I declare that I have read the information that is required in accordance with Article 13 of GDPR. 

Please add me to your mailing list.